Privacy Policy

KIXO SNEAKERS uses this WordPress and WooCommerce store to provide products, process orders, and respond to customers. This page explains the types of information handled when you use the site.

Information you provide

When you place an order or create an account, we receive information such as your name, email address, phone number, billing and delivery details, order contents, and account information. If you use the Contact Us form, we receive the details and message you enter. We use this information to fulfill orders, provide support, handle returns, and communicate about your purchase.

Payments and service providers

Payment information is processed by the payment method selected at checkout. The store may share the information needed to complete an order with payment processors, delivery carriers, and the providers operating this website and its security, analytics, and email features. We do not ask for payment card numbers in the Contact Us form.

Cookies, analytics, and security

WordPress, WooCommerce, and site services may use cookies or similar technologies to keep a cart and account working, protect the site, measure visits, and remember preferences. Your browser can control cookies, although some checkout functions may require them.

Newsletter and messages

If you choose to subscribe to the newsletter, the email address you provide is used to send site updates. You can unsubscribe using the link in subscription emails. Contact form submissions are stored in the WordPress administration area and may also generate an email notification to the site team.

Retention and your choices

Order and account records are kept for business, support, and legal needs according to the store’s settings and applicable requirements. You may request access to, correction of, or deletion of your personal information where applicable. Some records may need to be retained for accounting or legal reasons.

Contact

For privacy questions or requests, send a message through Contact Us and identify your request. We may need to verify your identity before releasing or changing account information.